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Behavioral Health Services in Alcorn County

Who is Magnolia Behavioral Health?

Magnolia Behavioral Health is a 19 bed inpatient adult and senior psychiatric unit located on the 3rd Floor North at Magnolia Regional Health Center, consisting of 10 geropsych beds and 9 adult beds. Our program offers acute stabilization, treatment and referral services, including voluntary and involuntary admissions. Our unit treats adults and seniors with a range of psychiatric illnesses in an inpatient treatment setting. Our service offers the people of Northeast Mississippi accessible, quality patient care- the core of the hospital’s mission. Our behavioral health unit will primarily focus on disorders including depression, psychosis, anxiety and chronic mental illnesses. Therapies include psychotherapy, educational groups, activity groups and family education. After discharge, a weekly aftercare group is provided. The center is not able to treat those persons with acute medical or surgical issues. Patients can be accepted by referral or referred for an assessment by an Emergency Room provider. At Magnolia Behavioral Health, patient confidentiality is stressed and carefully protected by the Magnolia Behavioral Health staff. Admissions and referrals to Magnolia Behavioral Health are accepted 24 hours a day, seven days a week. Confidential consultations are available at no charge by calling (662) 293-4280 or  (800) 366-1245.

Expert staff include

  • Board Certified Psychiatrists
  • On-site Psychiatric Mental Health Nurse Practitioners
  • Licensed Social Workers
  • Registered Nurses
  • Mental Health Technicians
  • Activity Therapist
  • Registered Dietitians
  • Physical and Occupational Therapy

Senior Behavioral Care

Magnolia Behavioral Health – Senior Care is a 10 bed geriatric psychiatric treatment program accepting voluntary and involuntary patients. Our mission is to help our patients and their families identify and maintain their highest level of functioning achievable. Our Senior Care program offers an acute treatment program designed to address a wide range of geriatric psychiatric disorders that require hospitalization. This highly specialized program provides acute care to geriatric patients exhibiting psychiatric symptoms. Our geropsych team is skilled at completing comprehensive assessments and intervening in highly complex cases involving psychiatric, functional and psychosocial issues.

Who are our patients?

  • Recent attempted suicide (within 72 hours)
  • Suicidal ideation
  • Risk of violence or dangerous assaultive behavior or other acutely uncontrolled behavior as a result of a psychiatric disorder
  • Self-mutilatioin behavior as a result of a psychiatric disorder
  • Acuse onset of exacerbation of hallucinations, delusions, and illusions that magnitude and severity of which threaten the patient’s or family’s well-being
  • Failed outpatient therapy
  • Manic state admitted for appropriate inpatient treatment
  • Evidence of symptoms and/or behavior or verbalizations reflecting significant risk or potential danger (or actual demonstrated danger) to self, others, or property. Must be documented a minimum of everyday
  • Severely impaired social, family, educational, vocational, or developmental functioning or severely disordered behavior. Acute onset of inability to cope with stressful situations

What patients are we unable to accept?

  • Patient is bedridden, therefore unable to participate in psychiatric milieu
  • The patient requires assistance from a mechanical ventilator
  • The patient requires IV fluids or medications (other than occasional antibiotics) or who require constant tube feedings, has central IV lines, PICC lines, or has external A-V shunt
  • Patient has a known, active, communicable disease which might be easily spread in a communal living environment
  • Patient is a moderate-to-severe developmental or physical delay, unable to understand and/or participate in an adult milieu
  • Recent post-operative patients who still have drains, unstable vital signs, or abnormal lab values which could pose a risk to the patient in a non-medical setting.
  • Patient with proven diagnosis of dementia, with no acute behavioral change or no known psychiatric disorder, and no expectation for positive response to treatment

Frequently Asked Questions

If you or a family member/friend are admitted to Magnolia Behavioral Health, you may have a few questions. Please take a minute and review the following questions/answers: How long will I be a patient on the Inpatient Mental Health Unit? Length of stay depends on many things, including the treatment plan that is designed especially for you. Your doctor and treatment team will discuss this with you in the first few days. Can I have a private room? Private rooms and semi-private rooms are available Can I make telephone calls? There are 2 patient phones on the unit where patients may make and receive telephone calls during scheduled phone times. Telephones are turned off during group and bed times. What activities will I be required /asked to participate in? Daily activities include group therapy, social activities, a daily meeting with your doctor and staff member. Can I smoke while I am on the unit? No. MRHC is a tobacco free facility, but nicotine gum and/or patches can be ordered by the physician. Contact Us

FAQ

Frequently Asked Questions

When will I get my bill?

If you are filing with an insurance provider, you can expect a bill once we receive payment from your insurance company. If you are paying the bill yourself (if you are not filing with an insurance provider), you should receive a bill within 10 days after you receive service.

Your insurance company will send you an explanation of benefits (EOB) after your claim has been processed. The explanation of benefits lists the amount the hospital billed the insurance company, the amount the insurance company paid and the amount you owe. If your claim is denied, the explanation of benefits will explain the reason for denial.

Please be aware there may be actions you must take with your insurance company (such as updating your information or providing information on the cause of your visit) in order for the insurance company to pay your bill! If there is a balance due from you after the insurance company has paid its portion, we will send you a statement. This statement indicates the amount that has been paid by your insurance and any remaining balance you are required to pay.

Our billing department will send you letters/statements after the date of service regarding any outstanding balances. Please read this correspondence carefully, as it contains important information regarding the status of your account. If you are covered under an insurance policy or another party is responsible for your hospital bill, yet you receive a letter stating that you are responsible for the bill, please contact a customer service representative.

Please be prepared to provide your account number – which is located at the top of the letter – and your insurance information. Your customer service representative will guide you through the appropriate next steps based on the information you provide.

Hospital charges and physician services are billed separately. While you were a patient there may have been physicians involved in your care that you did not see directly (i.e. radiologists, anesthesiologists, pathologists, etc.). These physicians bill separately for their professional services.

As a service to you, we will bill your primary and secondary insurance providers as long as we have your insurance information on file. After your primary insurance provider has paid its amount, your secondary insurance will be billed.

In order to provide you reliable billing services, it is important that you notify us of changes in your insurance coverage in a timely manner. If your insurance information and/or changes are not supplied within the time frame allowing the facility to bill a claim on your behalf, any balance which would have been billed to your insurance may be considered your liability.

This depends on the services you will receive and your particular insurance policy and benefits. It is generally a good idea to review your insurance policy and benefits before receiving medical services.

In some cases, you may not need to notify your insurance company. However, for many other services—such as an inpatient admission, ambulatory surgery or any invasive diagnostic test/procedure—your insurance company may require you to notify them in advance. Lack of such notification could result in reduced benefits.

The most common reasons for denial of a claim:

  • The service you received was outside your plan’s network.
  • The service you received was not covered under your plan.
  • You were not covered by your plan at the time of service.
  • You did not provide the correct insurance information at the time of service.
  • We recommend you contact your insurance provider to determine specifically why your claim was denied.

As part of our normal billing process, we make several attempts to contact you to let you know what portion of your bill you are personally responsible for. We determine the amount you are responsible for after we have received payment or denial of payment from your insurance company. You may receive notice from a collection agency if, after repeated attempts to contact you, we have not heard from you.

Please contact the collection agency directly for more information. If you have further questions about your balance or account which they are unable to answer, please contact our customer service department.

Yes, we are happy to offer payment plans with no interest charged. To set up a payment plan, please contact our customer service department and they will be happy to help set your account up on a payment plan.

Even if you make payments on your account but have not called us to set up a payment plan, your account will not remain in good standing. You must contact us to set up a payment plan if you need to make monthly payments.

MRHC offers financial assistance and financial counseling to address any financial concerns patients or families may have regarding their care. For more information regarding financial assistance and financial counseling at MRHC, please click here.

You can mail your payments to:

Magnolia Regional Health Center
611 Alcorn Drive Corinth, MS 38834

You can make a payment at the cashier at the main entrance (Entrance A) of the hospital, or you can make a payment at the Business Office on E. Shiloh Rd.

2034 E. Shiloh Rd.

Corinth, MS 38834

Please call (662) 665-8051.

Please contact our Patient Advocacy Department at 662-293-1117.

Please call 662-665-8055.

 
 

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