MRHC Receives Duo of Patient Experience Awards

November 2, 2016 11:55 am Published by

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Magnolia Regional Health Center is pleased to announce it has been named a 2016 Pinnacle of Excellence Award® and 2016 Guardian of Excellence Award® winner by Press Ganey.

The Press Ganey Pinnacle of Excellence Award recognizes top-performing clients from health care organizations nationwide on the basis of extraordinary achievement and consistently high levels of excellence for at least three years in patient experience. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in patient experience throughout the year.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

“We are proud to partner with Magnolia Regional Health Center,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament of their determination to reduce patient suffering and deliver more patient-centered care. Magnolia Regional Health Center is transforming the industry standard with their continued focus on providing high-quality care in Corinth and the surrounding region.”

According to Angela Nowlin, COO at Magnolia Regional Health Center, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.

“For the last 10 years, we have spent countless hours and resources focused on understanding and implementing initiatives that improve our patients’ healthcare experience in all MRHC settings,” said Nowlin. “Our primary goal has been to be patient and family partners in healthcare delivery. This award reinforces that our efforts are on track and are being recognized by the communities we serve.”

About Magnolia Regional Health Center

Licensed for 200 beds, Magnolia Regional Health Center is a city and county community hospital serving residents of Alcorn, Tishomingo, Prentiss, and Tippah counties in North Mississippi and Hardin, McNairy, and Hardeman counties in West Tennessee since 1965. The hospital’s comprehensive services include the Magnolia Orthopedic Center, Magnolia Heart & Vascular Center, The Cancer Center at Magnolia, a Level III Trauma Center,  the well-appointed Family Birth Center and surgical services, offering both inpatient and outpatient surgical care. For more information, visit www.mrhc.org.

About Press Ganey

Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, Press Ganey served more than 26,000 health care facilities. For more information, visit www.pressganey.com.

This post was written by Magnolia Regional Health Center

 

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