MRHC Coronavirus (COVID-19) Updates

March 5, 2020 4:08 pm Published by

For more information and helpful resources, please visit our COVID-19 Page

Update – April 8, 2020, 1:27 pm

MRHC: Responding to the Needs of our Community

A Letter from Jim Hobson, CEO

In my nearly two months as CEO, much has happened at Magnolia Regional Health Center and in our nation’s healthcare delivery system. As the world’s attention has focused on COVID-19, so has this talented team of caregivers which I have come to know and trust in my short time at MRHC.  

Our team takes our responsibility to prepare and respond to the needs of our patients seriously. In this uncertain time, you can be sure that MRHC is doing everything we can to make sure we meet your needs today and long into the future. The MRHC team is watching COVID-19 closely and coordinating our response efforts with local and state health officials. Together, we are:

  • Implementing precautionary measures, as suggested by the Centers for Disease Control and Prevention.
  • Screening all hospital visitors and staff when entering our facilities.
  • Limiting visitors in our Emergency Department, main facility and clinics to protect the safety of our patients.
  • Staffing a hotline to address questions and concerns about the virus. Community members can call 662-293-1144 from 8 a.m. – 5 p.m. to speak to an MRHC caregiver and what to do if you have symptoms.
  • Implementing telemedicine capabilities in our clinics to provide care in a safer environment.

Whether it’s coronavirus or another healthcare-related need, we want to make sure we are doing everything we can to care for all who call Corinth, Alcorn County and the surrounding region home.

At MRHC, our mission is to improve the health of the communities we serve…one patient at a time. In my nearly 25 years working in the healthcare industry, it is rare to find an organization like MRHC that truly brings our mission to life – both at the bedside and in all facets of our organization. Since my arrival, we have been evaluating how we can continually provide great care and an excellent experience to our valued patients.

As part of these efforts, we have reviewed policies and processes, including how we ensure all members of the community have access to the care they need. And in doing so, I have come to find that I am even more proud of who we are at MRHC. Last year alone, MRHC provided $15 million in free or reduced care to the most vulnerable members of our community. This is truly remarkable, and I look forward to continuing our mission-centered calling in the years to come.

It’s hard to believe it’s been almost two months since joining the MRHC team. It’s been quite a whirlwind for sure, and I would like to extend my sincere appreciation to our doctors, nurses, employees and caregivers. Their commitment to prepare, protect and provide high-quality care is clear, and I am grateful for them. I would also like to commend our community on your unwavering support. From continued notes of encouragement to the park and pray event at our main campus, which included well over 250 vehicles, no words can adequately say thank you enough for the strength you all continue to provide for our team.

Please know that improving your health is our number one priority.

Jim Hobson, MA, FACHE

CEO, Magnolia Regional Health Center


Update – April 4, 2020, 2:00 pm

Magnolia Regional Health Center Confirms First COVID-19 Death

CORINTH, MISS (April 4, 2020) – Magnolia Regional Health Center (MRHC) has confirmed its first COVID-19 (Coronavirus) death.

The patient was being treated at MRHC for COVID-19 complications and passed away on Friday, April 3. The patient was originally confirmed as positive for COVID-19 in Tippah County and transferred to MRHC for treatment. Out of respect for the patient and family, the hospital is unable to provide any additional details at this time.  

“Our team mourns the loss of the patient and sends our thoughts and prayers to the family,” says MRHC CEO, Jim Hobson. “We will continue to follow protocols and guidelines provided to us by the CDC and Mississippi State Department of Health to ensure that our patients receive appropriate care.”

Hobson added, “I want to continue to thank our amazing staff on the front lines for the care they continue to provide for our patients and community.”

For more information, please be sure to follow the Centers for Disease Control and Prevention and Mississippi State Department of Health websites.

If you develop symptoms, please seek medical advice and call your medical provider. Those with general questions about coronavirus can call or go online using the resources below, which are updated regularly, including:

MRHC COVID-19 Hotline (Monday – Friday, 8am – 5pm) – (662) 293-1144

MRHC COVID-19 Resource Page: www.MRHC.org/COVID-19


Update – April 1, 2020, 7:35 pm

As part of our continued efforts to protect our patients and staff, effective April 2nd, at 12 pm noon, no visitors are allowed in our facilities unless the following applies:

End of life circumstances
Childbirth
Patient is a minor
Medically necessary reasons, deemed appropriate by a physician

Thank you for your continued cooperation and assistance.


Update – April 1, 2020, 1:45 pm

The Mississippi State Department of Health is issuing the pictured documents to individuals who are exposed or test positive for COVID-19, officially signed by Paul Byers, MD, State Epidemiologist. These documents contain useful information that we should all be practicing daily, regardless of if we fall into either of the categories. These contain strict instructions and guidelines that individuals must follow. The first two images represent the “Order for Quarantine Due to Exposure to COVID-19”, and the last image represents the “Order of Home Isolation for Individuals with COVID-19 Disease”. Please continue to take this virus seriously and know the appropriate safety precautions if you are exposed or display confirmed symptoms.

 


Update – March 31, 2020, 11:00 am

COVID-19 has officially hit our community, and patients are now presenting Coronavirus symptoms in both our clinics and hospital. In accordance with CDC guidelines and recommendations, our team continues to provide high quality care and take the necessary steps to best keep patients and staff members safe.

Below are action items worth noting:

  • We implemented a zero visitor policy for both our MICU and SICU units in order to keep our patients and staff safe.
  • Telemedicine is fully functional and active, as we are able to provide telemedicine visits in all of our owned clinics now.
  • Leadership, medical staff and lab personnel are all exploring expedited testing options.
  • We continue to work with the Alcorn County Emergency Management Agency to ensure we have appropriate PPE and supplies.
  • We still continue to monitor surgeries on a case-by-case basis

Update – March 31, 2020, 10:15 am

ALL MRHC clinics are now equipped with telemedicine capabilities. Please call your provider for more information. 


Update – March 27, 2020, 4:35 pm

Effective tomorrow, March 28, 2020, no visitors are allowed in our Medical Intensive Care Unit (MICU) or Surgical Intensive Care Unit (SICU). At this time, we strongly discourage any visitors to our facility unless it is absolutely necessary.

Thank you for your continued cooperation and understanding.


Update – March 27, 2020, 10:30 am

Magnolia Regional Health Center Confirms Second Case of COVID-19; First in Alcorn County

CORINTH, MISS (March 27, 2020) – Magnolia Regional Health Center (MRHC) and the Mississippi State Department of Health have been notified of the second confirmed case of COVID-19 (Coronavirus). This is the first MRHC case reported in Alcorn County.

The patient was notified and instructed to follow self-isolation protocols, as recommended by the Mississippi State Department of Health and the Centers for Disease Control (CDC). Out of respect for patient confidentiality, the hospital is unable to provide any additional details about the patient’s status or treatment.

“Our team is continuing to work diligently to provide care to our patients,” says MRHC CEO, Jim Hobson. “We will continue to follow protocols and guidelines provided to us by the CDC and Mississippi State Department of Health to ensure that COVID-19 patients, as well as others we’re caring for, receive timely and appropriate care.”

Hobson added, “I continue to be impressed by the knowledge and swift action our MRHC team displays. We have an extremely talented and caring team, and I am confident they will provide first-class care no matter the circumstance.”

For more information, please be sure to follow the Centers for Disease Control and Prevention and Mississippi State Department of Health websites.

If you develop symptoms, please seek medical advice and call your medical provider. Those with general questions about coronavirus can call or go online using the resources below, which are updated regularly, including:

MRHC COVID-19 Hotline (Monday – Friday, 8 am – 5 pm) – (662) 293-1144

MRHC COVID-19 Resource Page: www.MRHC.org/COVID-19


Update – March 26, 2020, 1:30 pm

Magnolia Regional Health Center Confirms First Case of COVID-19

CORINTH, MISS (March 26, 2020) – Magnolia Regional Health Center (MRHC) and the Mississippi State Department of Health have been notified of the first confirmed case of COVID-19 (Coronavirus).

The patient, a resident of Tippah County, tested positive in one of the MRHC outpatient clinics and was sent home for self-isolation, as recommended by the Mississippi State Department of Health and the Centers for Disease Control (CDC). Out of respect for patient confidentiality, the hospital is unable to provide any additional details about the patient’s status or treatment.

“With the rapid spread of Coronavirus in the United States, MRHC has been prepared for when, not if, the virus would be introduced into our region,” states Dr. James Gilmore, Chief Medical Officer at MRHC.  “Our staff acted efficiently and in accordance with protocols and procedures recommended by the CDC and the Mississippi State Department of Health to contain the spread of the virus.”

“We have qualified individuals at our facility who are working tirelessly to keep our community protected,” MRHC CEO, Jim Hobson, explains. “Please follow the necessary precautions to protect yourself and others from contracting and spreading this virus.”

For more information, please be sure to follow the Centers for Disease Control and Prevention and Mississippi State Department of Health websites.

If you develop symptoms, please seek medical advice and call your medical provider. Those with general questions about coronavirus can call or go online using the resources below, which are updated regularly, including:

MRHC COVID-19 Hotline (Monday – Friday, 8 am – 5 pm) – (662) 293-1144

MRHC COVID-19 Resource Page: www.MRHC.org/COVID-19


Update – March 25, 2020, 2:45 pm

MRHC Telemedicine Now Available

As we continue to follow guidelines provided by the CDC, your health and safety remain a top priority. Providing a method in which patients can avoid in-clinic appointments at this time is important to us and is the reason we are expanding our clinic appointment methods.

Magnolia Regional Health Center is now offering telemedicine for some of our clinic visits. When you call to schedule your appointment, if the visit meets the criteria, you may be offered a telemedicine appointment with one of our providers. These visits use a cell phone, tablet, or computer to connect us to you with an audio and video connection.

Please understand that there are some concerns that have to be evaluated by a provider in the clinic. For example, the diagnosis of an ear infection cannot be made over telemedicine given that the eardrum cannot be visualized through the screen.

Examples of what visits can be conducted via telemedicine include, but are not limited to:

  • Medication refills
  • Behavior concerns (ADHD, Depression)
  • Rashes
  • Constipation
  • Allergies

Depending on the telemedicine evaluation, you may still be required to visit the clinic for an in-person evaluation and/or further workup.

All wellness visits will continue to occur in the clinic. 

If you have any questions about a regular or telemedicine appointment, please call a clinic listed below.

Corinth Ear, Nose, and Throat (Dr. Peery) – (662) 293-1565
Magnolia Behavioral Health Clinic (Amanda Ham, ANP-BC, PMHNP-BC) – (662) 293-7635
Magnolia Cardiology Associates (Dr. Prather and Dr. Jagtap) – (662) 287-5218
Magnolia Cardiovascular & Thoracic Clinic (Dr. Gilmore and Vickie Lambert, AGACNP-BC) – (662) 665-4660
Magnolia Express Care – (662) 286-1499
Magnolia Family Clinic (Dr. Erica Noyes and Laquita Bain, FNP-BC) – (662) 287-6999
Magnolia Family Medical Practice (Dr. Pratt, Dr. Davis, Dr. Wright, Misty Rowsey, FNP) – (662) 286-0088
Magnolia General and Vascular Surgery Clinic (Dr. Mathis) – (662) 284-9910
Magnolia Internal Medicine Clinic (Dr. Tim Noyes and Elizabeth Wilbanks, FNP) – (662) 293-7360
Magnolia Nephrology Clinic (Dr. Hale) – (662) 665-8045
Magnolia Pediatric Clinic (Dr. Fowler, Dr. Bolden, Dr. Moss, Dr. Dodd, Dr. Berch, Hannah Beckham, FNP-C, ENP-C) – (662) 293-7390
Magnolia Regional Community Care Clinic (Dr. Baker and Dr. Jackson) – (662) 293-1680
Magnolia Specialty Clinic (Dr. Blavo, Dr. Lindsey, Dr. Senf, Carmen Parks, FNP-BC) – (662) 665-8041
Magnolia Surgery Group (Dr. Johnson and Dr. Holley) – (662) 286-2522
Magnolia Women’s Center (Dr. General, Dr. Logan, Dr. Harmon, Andrea Huddleston, FNP-C) – (662) 293-1575
Magnolia Wound and Hyperbaric Center (Mary Elizabeth Pounders, NP) – (662) 293-1320
Orthopedic Trauma Services – (662) 284-9910


Update – March 24, 2020, 1:30 pm

MRHC Outpatient Rehab and Home Health & Hospice are currently providing patient care without interruption. For your health and safety, our team at the Harper Road facility is screening individuals upon entry. Currently, we are not allowing any visitors with patients. We appreciate your understanding during this time and thank you for allowing us to serve you. 

Reminder: Clinic Visitor Policy

  • Patients for the on-campus clinics: Magnolia Cardiovascular and Thoracic Surgery Clinic, Magnolia General and Vascular Surgery, Magnolia Orthopedic Trauma and Magnolia Cardiology Associates will enter through the main hospital entrance “A”.
  • No visitors under the age of 13 allowed at this time unless it is the patient.
  • We ask that you limit the number of individuals brought to a clinic visit to the patient and only 1 caregiver, if necessary. 
  • Patients are asked to arrive 15 minutes prior to your scheduled appointment. If you arrive earlier, you will be asked to wait in your car until 15 minutes prior to your appointment.
  • We are screening all patients & visitors upon arrival in the clinics. 

Update – March 20, 2020, 12:00 pm

Effective immediately, all inpatient, emergency department and clinic waiting areas are closed to visitors. As we continue to follow protocols and guidelines, as provided by the Centers for Disease Control and Prevention, we feel that this is in the best interest of our patients, visitors, and staff. If you are a visitor to our main hospital campus, please be mindful that our visitation policy is still in place and that you need to check-in at the appropriate areas upon arrival.

If you have an appointment, we ask that you contact the clinic prior to arrival for instructions on your visit.

REMINDER:

Hospital Visitor Policy

  • All visitors under the age of 13 are not allowed at this time.
  • Only one visitor per patient is allowed at this time.
  • We are screening all visitors upon arrival at our campus buildings and clinics

Emergency Department Visitor Policy

No visitors are allowed with the patient at this time. Minors and medically necessary reasons, as deemed appropriate by a physician, are the only exceptions.

We apologize for any inconvenience this may cause, but thank you for your understanding during this time.


Update – March 18, 2020, 11:30 am

IMPORTANT COVID-19 TESTING POLICIES

The safety of our patients, visitors, staff and community continues to be our top priority. With the national onset of COVID-19, we are working diligently to ensure we protect everyone who enters our facilities and are implementing precautionary measures, as suggested by the Centers for Disease Control and Prevention (CDC).

Please be mindful that patients are required to meet specific qualifications in order to receive a Coronavirus (COVID-19) test.

For individuals who are tested, these tests do not act similarly to flu and strep tests, as they are not readily available or rapid. We assure you that our team will follow the proper protocols and provide appropriate care to treat their symptoms.

Some criteria required by the Mississippi Department of Health for COVID-19 testing:

Priority patients for COVID-19 testing are those with fever (≥100.4 F) and acute respiratory illness (e.g. cough, difficulty breathing) who also meet the following criteria:

  • Hospitalized patients who have signs and symptoms compatible with COVID-19.
  • Symptomatic healthcare personnel, especially with a history of travel to an affected country (https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html) or known contact to a suspected or confirmed cases in the 14 days prior to symptom onset.
  • Other symptomatic individuals (fever of ≥100.4 F and acute respiratory illness), especially in individuals at higher risk for poor outcomes (older adults and/or underlying chronic disease).

Self-isolation is the most effective method of preventing the spread of the virus.

Thank you for your cooperation at this time and for your continued efforts of keeping our community healthy and well.


Update – March 16, 2020, 4:30 pm

MRHC Launches COVID-19 Hotline

Coronavirus (COVID-19) cases continue to present throughout the region and nation, and our team’s top priority remains the same….to be here for you and work diligently to ensure that our community, patients, visitors, and staff remain safe.

We’re implementing numerous precautionary measures, consistently using the Centers for Disease Control and Prevention (CDC) guidelines and recommendations. We realize there is a need for patients to call regarding concerns or symptoms they may be experiencing. We are launching the MRHC COVID-19 hotline immediately and will be able to speak with you while evaluating your situation. Individuals with COVID-19 symptoms are strongly encouraged to call the hotline before they visit the hospital, emergency department, or clinics.

The MRHC COVID-19 hotline number is 662-293-1144. The hotline is available from 8 am until 5 pm, seven days a week.

The hotline is open to individuals who have questions, concerns, have traveled internationally during the last two weeks or have been exposed to the virus and are displaying COVID-19 symptoms, which are fever, cough, and shortness of breath. As you speak with a representative, they might advise you to visit one of our clinics or provide advice on ways to care for yourself at home.

Please be mindful that patients are required to meet specific qualifications in order to receive a Coronavirus (COVID-19) test. Please do not arrive at our emergency department or clinics asking to be tested. MRHC can only test individuals meeting CDC clinical criteria for testing. We assure you that our team will follow the proper protocols and provide appropriate care to treat your symptoms. For individuals who are tested, these tests do not act similarly to flu and strep tests, as they are not readily available or rapid.

As a reminder, please call your emergency department, provider or clinic prior to arriving. This will help healthcare professionals take the appropriate steps to ensure you receive the appropriate evaluation and protect your friends and neighbors. Thank you for your cooperation in keeping us all safe.

As we continue to combat COVID-19 in the coming weeks and months, it is important that we all continue to work together in these efforts. It is vital that both our hospital team and community members do our parts by following the appropriate preventative measures. We thank you for your support of our MRHC team during this process and are appreciative of you trusting us with your care.

MRHC COVID-19 Hotline

662-293-1144

8 am – 5 pm

Available 7 days a week


Update – March 16, 2020, 11:30 am

IMPORTANT CHANGES TO HOSPITAL VISITOR POLICY

The safety of patients, visitors and staff continue to be our top priority. With the national onset of COVID-19, we are increasing our efforts to ensure we protect everyone who enters our facilities and are implementing precautionary measures, as suggested by the Centers for Disease Control and Prevention (CDC). We feel that this will make a significant impact and assist our team in continuing to provide quality care and maintain a safe environment.

Effective immediately, all hospital visitors and staff will be screened when entering our facilities, including the main hospital campus, our clinics, and offsite business locations. If your temperature is greater than 100.4, we will recommend calling your primary care provider or Magnolia Express Care for further evaluation. As a reminder, please call your provider or our clinic prior to arriving. This will help healthcare professionals take the appropriate steps to ensure you receive the appropriate evaluation and protect your friends and neighbors. Thank you for your cooperation in keeping us all safe.

To continue to ensure that we are taking the appropriate precautionary steps, we are implementing the below immediately:

–          EMERGENCY DEPARTMENT – No visitors are allowed with patients in the Emergency Department at this time. Minors and patients with medically necessary reasons, deemed appropriate by a physician, are the only exception.

–          MAIN HOSPITAL FACILITY – Only one visitor is allowed with a patient in the hospital at this time.

IMPORTANT NOTICE REGARDING CORONAVIRUS TESTING

Please be mindful that patients are required to meet specific qualifications in order to receive a Coronavirus (COVID-19) test. Please do not arrive at our emergency department or clinics asking to be tested. We assure you that our team will follow the proper protocols and provide appropriate care to treat your symptoms. For individuals who are tested, these tests do not act similarly to flu and strep tests, as they are not readily available or rapid.

Thank you for your continued cooperation. Our goal is to continue to provide high-quality care to all patients in a safe environment. We appreciate your assistance in helping us do so.


Update – March 13, 2020, 10:30 am

MRHC is continuing to follow the guidelines and protocols provided by the Center for Disease Control (CDC) and the Mississippi Department of Health (MDH). At this time, there have been no confirmed cases of Coronavirus (COVID-19) at our facility.

We consider it our highest responsibility to take the appropriate, and recommended, precautionary steps, such as testing, safeguarding our facility with updated procedures, and continuously educating providers and staff on preventative protocols, ensuring that our organization is prepared to treat the virus if a case does present itself.

For more information, please continue to follow our Facebook page, as we will be posting daily updates to our community. If you’d like to receive daily emails and updates, please sign up here.

Thank you for your cooperation.


Original Post Below – March 5, 2020

With the recent onset and spread of Coronavirus Disease 2019 (COVID-19) around the nation and world, MRHC is taking appropriate steps to ensure that providers and staff are equipped and educated to handle the treatment for the virus if a case should appear.

“As an organization, we are actively educating and training our staff on the virus and appropriate treatments,” said James Gilmore, chief medical officer at MRHC. “Our team is following the recommendations and guidelines given and updated by the Centers for Disease Control and Prevention (CDC), Mississippi State Department of Health (MDH) and the Mississippi Hospital Association.”

The main hospital facility, as well as all MRHC-owned clinics, has been educated on protocols and what steps to take if a case presents itself. MRHC has implemented mandatory questioning of patients displaying symptoms, asking specifically about international travel within the last 14 days. Signage with the same international travel questions has been displayed around the facility and clinics as well.

“For someone who begins to suspect they may have these virus-related symptoms, they need to be mindful to place a phone call first to the emergency department or clinical office,” added Dr. Gilmore. “By doing this, the virus can be treated more efficiently and contained should a suspected case come into our facility without that individual spreading the virus to others.”

COVID-19, a disease that causes respiratory illness in people and can spread from person to person, was first identified during an investigation into an outbreak in Wuhan, China. The disease shows symptoms including fever, cough, and shortness of breath.

According to the CDC, the virus that causes COVID-19 more than likely emerged from an animal source, but is now spreading from person to person. The virus is thought to spread mainly between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

According to CDC guidelines, the risk of infection may be reduced by doing the following:

–          Wash hands often with soap and water for at least 20 seconds, especially after blowing your nose,              coughing, or sneezing; going to the bathroom; and before eating or preparing food

–          Avoid touching your eyes, nose, and mouth with unwashed hands

–          Stay home when you are sick

–          Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

If you have traveled from an affected area, please be mindful that there may be restrictions on your movements for up to two weeks. Notify your nearest healthcare facility of your travel history if you experience symptoms.

For more information, and for routine updates, please follow www.cdc.gov/coronavirus.

This post was written by Magnolia Regional Health Center